Reviews & Testimonials

What Our Customers are Saying About Us Online

BRW
Excellent
4.4
Based on 201 reviews
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Well, the jury is still out since the company was sold.
Response from the owner: Hi Samuel! Thanks for your review, and we are sure you will find BRW to be the company you hoped it would be.
Best in the business for Mobile intermodal moves. Randy, Steven and Tonya are an absolute DREAM TEAM. Been working with them consistently for close to two years. Always transparent, always on time, always efficient, and always a pleasure to work with.
Response from the owner: This is just the best review! THANK YOU!
Randy Smith, Tonya Wilson and Steven Fowler - an absolute dream team! Their drayage services are top-notch—efficient, reliable, and always professional. They've gone above and beyond to ensure our deliveries are on time, even in challenging situations. Couldn't ask for a better partner to help keep our supply chain moving smoothly!
Response from the owner: Well this is just awesome and we appreciate you taking the time to write this!! We also think Steven, Tonya and Randy are great!!!
Fantastic all around. Great communication. Fair pricing and phenomenal reliable service.
Response from the owner: We really appreciate this Hayden!!! FANTASTIC!
Wow! These folks are great! In and out with an hour! Very friendly
Response from the owner: Michael, thank you so much for writing this positive review about our crew!
This company is amazing. 66 yrs strong. Why come in and fix what isn’t broken? I’m just saying what a lot of people won’t (out loud) anyway. Please don’t turn this company into a greedy bottom feeding brokerage like so many are. This company is better than this. It’s not always about the $. Greed controls so many companies and I sure as heck don’t want this one tangled up in that.
Response from the owner: Thank you so much for taking the time to let us know. We think the world of Johnny and Andy and they are absolutely vital to our Logistics Division! Glad to have you as family! Have a great day!
I had a fantastic experience with BR Williams! Their service was top-notch, and their team was incredibly helpful and responsive. They went above and beyond to ensure everything was handled smoothly. I highly recommend them to anyone in need of Logistics Service. Thanks for the great experience!
Response from the owner: We are so glad you shared your experience! Thank you for this awesome review!
Response from the owner: Thank you so much Star!
Response from the owner: Hey Jasur! Thanks for taking the time to review BRW. Please let us know what we can do to receive 5 stars for the next time! We can be reached at customerservice@brwilliams.com.
The comments are 100% correct! Very nice and friendly staff, fast unloading! Thanks to the people who work there and the owner for the good work and the mood after meeting them!
Response from the owner: Thank you so much for the kind words about our crew! So glad they put you in a good mood!!! 🙂
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