Put Trust Back In Your Direct Fulfillment Center Partner
Direct to Consumer (D2C) Fulfillment Services
BRW provides reliable direct to consumer fulfillment services designed to help brands deliver fast, accurate, and consistent customer experiences. Our D2C fulfillment team works around the clock to ensure every order is processed correctly, shipped on time, and delivered exactly where it needs to go—every time. Unlike generic providers, BRW focuses on scalable consumer fulfillment solutions that protect your brand reputation while supporting growth.
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A D2C Fulfillment Solution for Every Challenge
Choosing the right direct to consumer fulfillment partner is critical to your success. With customer satisfaction and brand trust on the line, BRW delivers dependable D2C fulfillment services tailored to your business goals.
- Strengthen your supply chain with value-driven direct to consumer fulfillment
- Scale confidently with flexible D2C fulfillment solutions
- Reduce inventory errors with real-time insights and transparent processes
- Build brand loyalty through consistent, accurate consumer fulfillment
Direct to Consumer Fulfillment Centers in Alabama and Beyond
BRW operates strategically located direct to consumer fulfillment centers that support fast nationwide delivery. Our facilities in Alabama—including locations just minutes from the Port of Mobile—allow us to provide efficient, U.S.-based D2C fulfillment services for brands of all sizes.
- Nationwide shipping coverage
- Multiple Alabama fulfillment and distribution warehouses
- 100% USA-based consumer fulfillment
- 24/7 real-time inventory and order visibility through our Warehouse Management System
Ready to get your products into customers’ hands faster?
Our Direct to Consumer Fulfillment Approach
As your direct to consumer fulfillment partner, BRW prioritizes transparency, accuracy, and performance at every stage of the order lifecycle.
- Track Your Products: Full visibility from inbound receiving to outbound shipping for total inventory control
- Get the Data: Access performance metrics including on-time delivery, service rates, and exception reporting
- Total Transparency: Monitor handling activity, transactions, labor, and fulfillment performance in real time
Our proven D2C fulfillment services give you the insight and confidence needed to scale efficiently.
What Makes BRW Direct Order Fulfillment Services Different?
We are here to help you become experts in taking your product directly to your customers’ hands – and everywhere in between. We focus on the three basics that ensure organized inventory, fast delivery, and satisfied customers: packing, shipping, and delivery.
Pack
Packing is our first step in order fulfillment when we process your order and get it ready to send out to your customer. We pack every product with care and ensure your inventory stays up to date with every order. Any necessary seals and slips are also included before moving them into the shipping station.
Ship
Once your orders have been packed, they are then taken to the shipping station to deliver directly to the customer. Shipping services like ours ensure vendors and customers are notified about the status of an order, shipment initiation, anticipated delivery time, and all other details.
Direct Deliver
Because BRW provides start to finish direct fulfillment, delivery of every product and purchase are handled by our trusted logistics carriers. We make sure that every delivery arrives on time and at the right place.
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Working with us is simple.
So simple, it only takes three easy steps. We handle the logistics and details so you can focus on what you do best: your business.
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Start fulfilling orders
Build trust through your brand
Since 2005 we have enjoyed a strong partnership with BR Williams to support their Material Handling needs.
Since 2005 we have enjoyed a strong partnership with BR Williams to support their Material Handling needs. It is such a pleasure to work with the leaders and associates of BR Williams for 18 years at their various locations throughout Alabama and North West Florida. We see how they value each associate and our partnership. Congratulations on 65 years and we are looking forward to the next 65!
D2C Fulfillment FAQ
Have questions about our D2C fulfillment services? Find answers to the most common inquiries about BRW’s direct to consumer fulfillment, inventory management, shipping options, and more.
What is D2C Fulfillment?
Direct to consumer (D2C) fulfillment is the process of storing inventory, processing orders, packing products, and shipping directly to customers without retail or wholesale intermediaries. BRW’s D2C fulfillment services help brands scale efficiently while maintaining control over the customer experience.
Where are BRW’s fulfillment centers located?
We operate multiple fulfillment centers across Alabama, from the Port of Mobile to North Alabama. Our strategic locations make it easy to move freight in and out via FTL, LTL, or container shipping. Most of the Eastern U.S. can be reached within two days via ground shipping through FedEx.
Do you integrate with shopping carts?
Yes. BRW offers over 80 direct shopping cart integrations, including Amazon, Shopify, Magento, BigCommerce, Walmart, and many others, making order management seamless.
Can I view inventory and place orders online?
Yes. Our online portal provides full inventory and order management, reporting, and analytics. It can also be customized to fit your specific business needs.
Can small or medium-sized businesses use your FedEx account?
Absolutely. Partnering with BRW gives you access to discounted shipping rates through FedEx and UPS. You also have the option to use your own carrier accounts if preferred.
How long does a typical integration take?
Integration timelines vary depending on your requirements. Most setups take 30 to 90 days, with inventory transit often taking longer than the actual integration.
Can BRW ship to both businesses and consumers?
Yes. BRW provides both small parcel and LTL fulfillment. We create customized Standard Operating Procedures (SOPs) to ensure every order is fulfilled correctly, whether shipping to a business or a consumer.
Do you offer kitting services?
Yes. BRW provides kitting and assembly services as part of our full-service 3PL offerings, allowing products to be packaged and shipped together efficiently.
What other services does BRW provide?
BRW manages all aspects of your supply chain, from port arrival in the U.S. to final delivery to your customers. We also offer partnerships to help manage international transit, making us a seamless fulfillment partner that lets you focus on growing your business.
Discover Our Story
About BRW D2C Fulfillment
BRW Trucking, Warehousing, Fulfillment & Logistics has served customers since 1958, delivering reliable direct to consumer fulfillment solutions nationwide. We specialize in D2C fulfillment and consumer fulfillment strategies that reduce supply chain complexity through customized, scalable logistics solutions.
As a trusted provider of direct to consumer fulfillment services, BRW offers end-to-end D2C fulfillment services, including inventory management, order processing, packaging, and nationwide distribution. Our integrated transportation network ensures efficient delivery from warehouse to customer.
With more than 1.7 million square feet of fulfillment and distribution space across Alabama—including facilities near the Port of Mobile—we support fast, accurate direct to consumer fulfillment for growing brands.
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Have questions or are you ready to streamline your logistics? Reach out to us now, and our experts will provide personalized solutions to optimize your supply chain.
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