Put Trust Back In Your Direct Fulfillment Center Partner
Direct to Consumer (D2C) Fulfillment Services
At BRW, we understand how important the direct order fulfillment service we provide is to our customers – and to our customers’ customer base. Unlike other fulfillment service providers, we work tirelessly around the clock to make sure that every package shipped is received on time, delivered to the right place, and received with a smile.
Because when your customers are happy, you are happy!
A Direct Fulfillment Solution For Every Challenge
Choosing a fulfillment service partner you trust can be easier said than done. With your business’s reputation and customer satisfaction at stake, selecting a partner who knows your business and understands your goals is essential.
- Stand out from your competition by adding value to your supply chain with BRW.
- Confidently take on new projects, knowing that BRW can scale to meet your growing needs.
- Avoid frustrating, costly inventory mistakes with BRW’s inventory insights and transparent practices.
- Build a better brand reputation every step of the way with our full-service supply chain solutions.
Direct Order Fulfillment Centers in Alabama and Beyond
BRW offers direct to consumer fulfillment services and product management options for every one of our customers, even those with unique needs or who require additional flexibility on our end.
- We quickly serve businesses across the country.
- We operate efficiently and fast with multiple fulfillment and distribution warehouses in Alabama, including 10 min from the Port of Mobile.
- We operate 100% as a USA fulfillment service.
- Never lose track of your items with 100% 24/7 real-time visibility from our robust Warehouse Management System.
Are you ready to start getting your products into your customers’ hands quickly and efficiently?
Our Approach
As direct order fulfillment partners, we never want to leave you in the dark on where your products are or how your business is performing.
- Track Your Products: Carefully track every one of your products from the time it is received in our facility to when it is shipped out. By knowing where your products are and how many are being processed, you can also better grasp your inventory control.
- Get the Data: Monitor our service rate with the data we provide, including on-time delivery data and updates on service failures, damages, and more.
- Experience Transparency & Visibility: See our activity, such as pallets handled, pieces packaged, deliveries completed, number of transactions, and labor hours related to your products’ handling. We are always honest and transparent in our reporting.
What Makes BRW Direct Order Fulfillment Services Different?
We are here to help you become experts in taking your product directly to your customers’ hands – and everywhere in between. We focus on the three basics that ensure organized inventory, fast delivery, and satisfied customers: packing, shipping, and delivery.
Pack
Packing is our first step in order fulfillment when we process your order and get it ready to send out to your customer. We pack every product with care and ensure your inventory stays up to date with every order. Any necessary seals and slips are also included before moving them into the shipping station.
Ship
Once your orders have been packed, they are then taken to the shipping station to deliver directly to the customer. Shipping services like ours ensure vendors and customers are notified about the status of an order, shipment initiation, anticipated delivery time, and all other details.
Direct Deliver
Because BRW provides start to finish direct fulfillment, delivery of every product and purchase are handled by our trusted logistics carriers. We make sure that every delivery arrives on time and at the right place.
have questions about our services?
Working with us is simple.
So simple, it only takes three easy steps. We handle the logistics and details so you can focus on what you do best: your business.
Connect with our team
Start fulfilling orders
Build trust through your brand
Since 2005 we have enjoyed a strong partnership with BR Williams to support their Material Handling needs.
Since 2005 we have enjoyed a strong partnership with BR Williams to support their Material Handling needs. It is such a pleasure to work with the leaders and associates of BR Williams for 18 years at their various locations throughout Alabama and North West Florida. We see how they value each associate and our partnership. Congratulations on 65 years and we are looking forward to the next 65!
Frequently Asked Questions
Where are you located?
We have fulfillment centers throughout the State of Alabama, from the Port of Mobile up into North Alabama. Our locations are strategic in that it is relatively easy to move freight into and out of the state either via FTL/LTL or Container. Our outbound footprint offers a 2 day ground delivery via FedEx to most of the Eastern United States.
Do you integrate with any shopping carts?
Yes – we have over 80 direct integrations with shopping carts, including Amazon, Magento, Shopify, Big Commerce, Walmart, and many many others.
Do I have access to view inventory and place orders through a portal?
Yes – our online portal allows a full line of inventory and order management, along with reporting as well. We can tailor this to your needs.
I’m a small or medium size business. Do you allow us to ship on your FedEx account?
Absolutely! One of the benefits of working with a 3PL is access to shipping rates that you would not be able to get otherwise. Of course, you always have the option to ship on your FedEx/UPS account as well.
What is the typical timeframe for an integration?
It depends on what exactly is needed on our customer’s side. This can be anywhere from 30 to 90 days. Most of the time it takes longer to get inventory to BRW than it does to get the integration set up.
Can I ship direct to businesses as well as to consumers with BRW?
Absolutely. We can provide both small parcel and LTL fulfillment. Our team will create an SOP for each facet of your business to make certain that we fulfill every order correctly, based on your needs.
Do you offer kitting services?
Yes. One of the benefits of working with a 3PF partner is the ability to kit and fulfill orders all under one roof.
What other services do you provide?
BRW can manage all aspects of the supply chain for your inventory from the time it hits the port in the US, all the way to final delivery to the customer. We also have partnerships to help manage the transit from the port of origin as well! We want to be your out of sight, out of mind fulfillment partner that you never have to think about – which will allow you to focus on what you do best…manage YOUR business!
Discover Our Story
About BRW Trucking & Logistics
BRW Trucking, Warehousing, Fulfillment & Logistics has been serving customers since 1958. We specialize in removing the supply chain frustrations our customers experience by developing custom-made solutions that fit their needs. We also offer nationwide transportation services through our fleet and logistics division.
Our multiple fulfillment and distribution warehouses in Alabama, including the Port of Mobile, span over 1.7 million square feet. Our core values are Honesty, Integrity, and Service – and we live these values every day.
Want to know more about BRW? View our awards and certifications that set us apart from our other third-party logistics service providers.
Ready to Transform Your Supply Chain? Contact Us Today
Join the BRW Family
Get in Touch Today
Get in Touch with Us
Have questions or ready to streamline your logistics? Reach out to us now, and our experts will provide personalized solutions to optimize your supply chain.
Call Us Today
(256) 831-5580