When your Customers are Happy, You are Happy
Third Party Fulfillment (3FP) Services Provider
Customer satisfaction and the reputation of your eCommerce business determine a large portion of your success. We understand how critical the third-party fulfillment services that we provide to our customers are – and to our customers’ customers.
We work tirelessly to make sure that every package we ship is received with a smile. Because when your customers are happy, you are happy… and we all win!
We don’t just fulfill orders…we build partnerships.
BR Williams Third Party fulfillment services values long-term relationships, and our commitment extends beyond providing services…we’re invested in your success.
Choosing BRW as your 3PF Services Provider means gaining a strategic partner dedicated to optimizing your fulfillment processes, enhancing customer satisfaction, and driving your business growth.
As a business owner, doing it all isn’t a possibility. While your time is valuable and tied up in your expertise, leave the third-party fulfillment center processes to the experts you can trust. When you use BR Williams 3PF Services you also get all of the supply chain expertise that we have been.
How We Can Grow Your Business
- We quickly serve businesses across the country.
- We operate efficiently and fast with our fulfillment network and multiple distribution warehouses in Alabama, including 10 min from the Port of Mobile.
- We operate 100% as a USA fulfillment provider service.
- Never lose track of your items throughout the shipping process with 100% 24/7 real-time visibility from our robust Warehouse Management System.
Are you ready to excel in customer satisfaction and get your product to the right place at the right time?
What Makes BRW 3PL Fulfillment Services Process Different?
We’ll help you become experts in taking your product from port to warehouse – and everywhere in between. We focus on the three basics that ensure organized inventory management, fast delivery times, and stellar customer service.
- Pack
- Ship
- Deliver
In each of these areas, we always keep you and your end customer experience in mind. Through every step of our third-party fulfillment services, we’ll treat your product, and your brand reputation, as our own.
Why work with the team at BRW as your 3PF Services Provider?
- We understand that every business is unique. BR Williams offers customizable fulfillment solutions tailored to your specific requirements, whether it’s order volume, inventory management, or specialized packaging needs.
- With BRW, you’re not just getting a service; you’re gaining a trusted partner. Our team brings years of expertise in seamless integration with your systems, ensuring a smooth transition and optimized operations.
- Leveraging cutting-edge technology, we automate processes to maximize efficiency and accuracy. Our systems provide real-time tracking, inventory management, and order processing, minimizing errors and streamlining fulfillment.
- As your business grows, so do your fulfillment needs. BRW offers scalable solutions that grow alongside your operations, ensuring flexibility without compromising on service quality or efficiency.
- You’re never alone with BRW. Our dedicated support team offers reliable assistance and clear communication throughout the fulfillment process, ensuring transparency and peace of mind.
How Third Party Fulfillment Services Work
Track Your Products
Carefully track the materials from the time it is received in our facility to the time it is shipped out, even down to “each” unit of measure.
Get the Data
Monitor our service rate with the data we provide, including on-time delivery data and updates on service failures, damages, etc.
Transparency
See our activity, such as pallets handled, pieces packaged, deliveries completed, number of transactions, and labor hours related to your products’ handling.
have questions about our services?
Working with us is simple.
So simple, it only takes three easy steps. We handle the logistics and details so you can focus on what you do best: your business.
Connect with our team
Start fulfilling orders
Build trust through your brand
Frequently Asked Questions
What is Third-Party Fulfillment (3PF)?
Third-Party Fulfillment, also abbreviated as 3PF, refers to outsourcing inventory storage, order packaging, and shipping and logistics to a third-party fulfillment provider.
What is the difference between 3PL (third-party logistics) and fulfillment?
Third-party logistics (3PL) refers to the outsourcing of a company’s distribution services to a third-party logistics business. Fulfillment is the process a company executes to receive, package and ship customer orders.
Where are you located?
We have fulfillment centers throughout the State of Alabama, from the Port of Mobile up into North Alabama. Our locations are strategic in that it is relatively easy to move freight into and out of the state either via FTL/LTL or Container. Our outbound footprint offers a 2 day ground delivery via FedEx to most of the Eastern United States.
Do you integrate with any eCommerce shopping carts?
Yes – we have over 80 direct integrations with shopping carts, including Amazon, Magento, Shopify, Big Commerce, Walmart, and many many others.
Do I have access to view inventory and place orders through a portal?
Yes – our online portal allows a full line of inventory and order management, along with reporting as well. We can tailor this to your needs.
I’m a small or medium size business. Do you allow us to ship on your FedEx account?
Absolutely! One of the benefits of working with a 3PF company is access to shipping rates that you would not be able to get otherwise. Of course, you always have the option to ship on your FedEx/UPS account as well.
What is the typical timeframe for an integration?
It depends on what exactly is needed on our customer’s side. This can be anywhere from 30 to 90 days. Most of the time it takes longer to get inventory to BRW than it does to get the integration set up.
Can I ship direct to businesses as well as to consumers with BRW?
Absolutely. We can provide both small parcel and LTL fulfillment. Our team will create an SOP for each facet of your business to make certain that we fulfill every order correctly, based on your needs.
Do you offer kitting services?
Yes. One of the benefits of working with a 3PF partner is the ability to kit and fulfill orders all under one roof.
What other services do you provide?
BRW can manage all aspects of the supply chain for your inventory from the time it hits the port in the US, all the way to final delivery to the customer. We also have partnerships to help manage the transit from the port of origin as well! We want to be your out of sight, out of mind fulfillment partner that you never have to think about – which will allow you to focus on what you do best…manage YOUR business!
What is the difference between a warehouse and fulfillment center?
A warehouse is typically used for a company to store inventory while a fulfillment center is used specifically for order processing, packing and shipping of products.
View more information about our warehousing and distribution services
Discover Our Story
About BRW
BRW Trucking, Warehousing, Fulfillment & Logistics has served customers since 1958. We specialize in removing the supply chain frustrations our customers have by developing custom-made solutions. We offer nationwide transportation services through our fleet and logistics division. Our multiple fulfillment and distribution warehouses in Alabama, including the Port of Mobile, span over 1.7 million square feet. Our core values are Honesty, Integrity, and Service. We still serve our first customer that was established in 1958.
Ready to Transform Your Supply Chain? Contact Us Today
Join the BRW Family
Get in Touch Today
Get in Touch with Us
Have questions or ready to streamline your logistics? Reach out to us now, and our experts will provide personalized solutions to optimize your supply chain.
Call Us Today
(256) 831-5580